Care
A site as good in its second season as on its first day.
Hosting, backups, updates and the changes you ask for, made the same day by the people who built it.
The three kinds of care
Essential
Hosting, backups, SSL, updates and monitoring, small text and rate changes, and same day fixes on WhatsApp.
Active
Essential, plus monthly content updates, seasonal offers and rates, and a booking and traffic report.
Refresh
A shoot and a site refresh when the property changes. Most owners book one before the season.
Every subscription includes its care: Essential on Enquiry, Active on Direct and Active on Connected. A site bought outright can add Essential by the month, or Active for an owner who wants the site to change with the season without asking.
What “the same day” means.
Send the change on WhatsApp, Monday to Saturday, between 9 am and 7 pm Colombo time, and it is live before the day is out: a new rate, a closed room, a line about the monsoon, a photograph swapped.
The site is backed up, watched and kept up to date in the background. You will only hear about that if something needs you.
Thirty days after launch, we send you a short report: enquiries and bookings that came through your own site. Then we fix whatever slowed guests down.
And if you stop.
The site keeps working. The domain, the hosting and every photograph are in your name from the first day, so there is nothing for us to hold back.
On a subscription, care runs for the minimum of twelve months and then month to month, with 30 days’ notice. A site bought outright can start or stop care whenever it likes. Refresh is booked a visit at a time.
Wherever the property is, we come to you.
Send a photograph of your property and a line about it. We are in Colombo, we answer the same day, and if we are not the right people for the job we will say so.